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Will I be able to use the Pilairo Q Nasal Pillows mask with my CPAP machine?
F&P's Pilairo Q will work with all CPAP machines on the market.
Are there any other variations of mask available to purchase?
Of course - by following this link
which will redirect you to our full range of mask types available to purchase on our store.
How do I know the Pilairo Q Nasal mask will fit me before I purchase it?
The Pilairo Q is a one-size mask so you do not need to specify a size when ordering. Due to the unique flexibility of the cushion it can cater for a wide range of facial shapes and sizes, negating the need for multiple size options.
Some parts of my Pilairo Q have been broken/lost, how do I order in new parts?
We currently sell F&P's Pilairo Q in seperate parts, clicking this link here
will take you to a separate webpage where you may purchase the Pilairo Q's Headgear, Elbow cover & diffusers, mask cushions & seals and a female swivel.
What would you suggest in regards to keeping my Pilairo Q Nasal mask clean?
On a daily basis we would suggest gently washing your mask with soap and warm water, avoiding any antibacterial soaps as this will damage the cushion of the mask and will affect your CPAP therapy.
We would also suggest picking up our CPAP Mask wipes which can be used daily to clean and disinfect your mask.
Would I need to provide any medical information before purchasing the Pilairo Q Nasal mask?
Not at all - we only ask for medical information confirming you need CPAP therapy if you were to purchase a CPAP machine. All other items on our website are bought under a self diagnosis basis.
The Pilairo Q Nasal mask is out of stock - how can I order one?
Contacting us by either calling 0800 024 8050 or e-mailing us at firstname.lastname@example.org will put you through to a member of our customer service team who will contact the supplier to order one especially for you.
I have some more questions on the Pilairo Q, how do I ask someone?
If there's anything you are not sure about or need further information on the Pilairo Q then please get in touch with a member of our customer service team, calling us at 0800 024 8050 or e-mailing us at email@example.com will put you through to a member of staff who will be on hand to answer any questions you may have.